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10 Item(s)


  • From Albert at 7/22/2017 3:06 AM
    • What would happen to the gimbal if i tried to connect it directly to a computer via usb cable, without the adapter?
    • GimbalBest
      Thank you for your mail.
      You have to turn off the gimbal first. Nothing will happen but do not turn on the gimbal.
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  • From Lambert at 8/25/2017 8:32 PM
    • Can I plug a lavalier mic into my phone while using this gimbal?
    • GimbalBest
      Thank you for your mail.
      Yes. But you need to confirm that the weight of the phone with mic are not over 220g.
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  • From Jeremy at 8/27/2017 10:42 PM
    • Can you use this with an iphone 7 plus in an Otterbox case?
    • GimbalBest
      Thank you for your mail.
      If you use it with an iphone 7 plus in an Otterbox case, the gimbal will be working harder, eating the battery faster, it's best not to use Otterbox case.
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  • From Julius at 8/27/2017 11:20 PM
    • Can this gimbal carry my iphone 6s plus easily?
    • GimbalBest
      Thank you for your mail.
      We test it witn an iphone 7 plus. Without a case - it works totally fine.
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  • From Eugene at 8/29/2017 12:42 AM
    • Does this model have an anti skake feature?
    • GimbalBest
      Thank you for your mail.
      The camera app has video stabilization in the settings.
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  • From Harold at 8/29/2017 11:32 PM
    • Does this require an app?
    • GimbalBest
      Thank you for your mail.
      No it doesn't. you can use app to calibrate the phone.
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  • From Burton at 9/1/2017 12:03 AM
    • how do i set up bluetooth?
    • GimbalBest
      Thank you for your mail.
      You need to download Feiyu APP, open the APP, click on the Bluetooth connection.
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  • From Haley at 9/2/2017 12:22 AM
    • What is the warranty coverage for this device?
    • GimbalBest
      Thank you for your mail.
      All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
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  • From Andy at 9/3/2017 8:23 PM
    • is this waterproof?
    • GimbalBest
      Thank you for your mail.
      It is not water proof .
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  • From Lester at 9/7/2017 12:01 AM
    • I can't get it to balance, I extended the screw the maximum without rubbing the bottom part and it still won't balance
    • GimbalBest
      Thank you for your mail.
      The balancing is only to help the device once it powers on. If it is unbalanced it will consume more power and it will eat at tour battery life. But it should work properly once you power it on pressing the red button for 3 seconds.
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